Lead Designer

BALANCE

UX RESEARCH
MARKETING PLAN
UI/UX DESIGN

context

Medium-sized enterprises (PyMEs) make up 98.7% of private companies in Mexico, contributing about 52% to the GDP and generating 72% of jobs. However, many struggle with outdated accounting practices, limiting their efficiency. The fintech sector is booming, attracting $38 billion in investment in 2022, indicating a strong demand for modern accounting tools. With only 43.2% of SMEs securing financing, there is a critical need for accessible financial solutions that streamline accounting processes and enhance capital access.

Medium-sized enterprises (PyMEs) make up 98.7% of private companies in Mexico, contributing about 52% to the GDP and generating 72% of jobs. However, many struggle with outdated accounting practices, limiting their efficiency. The fintech sector is booming, attracting $38 billion in investment in 2022, indicating a strong demand for modern accounting tools.

Design Challenge

Design a cloud-based platform enhance financial transparency and collaboration, enabling businesses to maintain organized financial records while adhering to Mexican tax regulations and incorporating robust security measures to protect sensitive data.

Design a cloud-based platform enhance financial transparency and collaboration, enabling businesses to maintain organized financial records. This structured approach will empower users to generate formal reports for potential investors and uncover opportunities to increase profit margins. The platform must simplify complex accounting tasks while ensuring a user-friendly experience for individuals with varying levels of expertise, all while adhering to Mexican tax regulations and incorporating robust security measures to protect sensitive data.

ux research

IDEO CARDS

USER INTERVIEWS

STATISTA + QUANTITATIVE ANALYSIS

How can a SaaS platform improve the financial structure of a small business by reducing workload and adhering to tax regulations, while educating them in the process?

GETTING STARTED

The design process kicked off with in-depth research using databases like Statista and INEGI, along with relevant publications to explore potential approaches for the product. Additionally, I examined standard tools and terminology within the industry to craft targeted questions for the next step of the research phase.

Empathize

User interviews

To gain a well-rounded perspective, I spoke with a diverse group of finance professionals. Understanding how different users interact with their current tools was key to building a flexible product.

To gain a well-rounded perspective, I spoke with a diverse group of finance professionals. Understanding how different users interact with their current tools was key to building a flexible product. This approach not only enriched the insights but also helped me see how the quantitative research plays out in real-world situations for the target audience.

SYNTEHTIC USERS

3 AI generated users were integrated in this phase to test, review and complement the research process in paralel to the real subjects.

Main task:

Presenting summaries of the financial movements: costs, sales, etc. to his investors every 3 months.

Pain points in current tools:

  • Limited functions, it’s another tool he has to use aside from the usual ones.
  • Not compatible with spreadsheets.
  • User levels are limited, doesn’t provide enough privacy.

Define

value proposition

A SaaS platform designed to empower business owners to make informed financial decisions and enhance their overall financial management, offering intuitive tools for easy data input and generating relevant insights.

It serves as a vital link between business strategy, data analysis, and high-level accountants, ensuring compliance with tax regulations and supporting sustainable growth.

balance your finances

a trusted partner for financial clarity and strategic growth

discover the simplicity of managing your finances in one place.

Effortlessly manage your invoices.
Streamline your contacts into a unified directory.
Streamline your contacts into a unified directory.
Craft personalized quotes and send them directly to your clients.

Effortlessly manage your income and expenses while generating stamped invoices.

Craft personalized quotes, send them directly to your clients, and track follow-ups to boost your sales process.

Access on-demand financial reports to present to shareholders and make informed strategic decisions.

Streamline your contacts into a unified directory, seamlessly integrated with all the features of your platform for enhanced efficiency.

COMING SUMMER 2025

Note: some of the screens are a design concept until the official product is released due to confidentiality agreements.